Refunds & Returns Policy
Thank you for buying from Lottsofwine.com and we hope you have a lot of enjoyment from your wine.
Return of your order/Cancellation
Subject to the specific cancellation provisions below in relation to specific services, orders for goods (to be delivered) may be cancelled within 5 working days of receipt of goods. A full refund will be offered provided the goods remain in good condition and that the request to cancel is received in writing. You can tell us you wish to cancel your order by emailing us at [email protected] or by calling us on 07810 718579. Any cancelled order will be refunded as soon as possible, usually within a week, but in any event within 30 days. A charge of £10 for collections will be payable in the UK. If returned wines are not deemed to be in a saleable condition, a re-delivery fee will also be charged.